Customer care
Warm, thoughtful help for learners before, during and after their course.
Niel Asher Education · We’re growing our remote team
There’s probably
a place for you here.
We help people learn manual therapy. We’re looking for capable, committed people who care about good work—whatever their job title.
Start your introduction01 / Who we are
Small team.
Plenty of room.
We’re an online education business helping people become more confident and capable in manual therapy.
Our team works remotely, using clear systems built around Shopify, Wistia and ChatGPT/Codex. Everyone has defined responsibilities—and the freedom to spot opportunities, solve problems and grow beyond them.
You don’t need to know every platform on day one. You do need to communicate well, learn quickly, take ownership and care about the details.
02 / Where you might help
We recruit people,
not job titles.
The right person may contribute across several parts of the business. These are the areas where we need more good thinking and capable hands.
Operations
Reliable administration, clearer systems and the instinct to make work flow better.
Courses
Research, structure and support that turn expertise into excellent learning.
Content
Useful writing, video and communication that earns attention and trust.
03 / What matters here
Good judgement.
Genuine interest.
No passengers.
- You write and communicate clearly
- You work independently—and keep others informed
- You follow systems, then help improve them
- New software doesn’t intimidate you
- You use AI thoughtfully, never blindly
- Manual therapy genuinely interests you
04 / Show us how you think
Choose one.
Take one hour.
A CV can’t show us everything. Choose the mini-project that plays to your strengths. We’re interested in your thinking, not free production work.
AI is welcome. Tell us how you used it, and what you checked or changed yourself.
Help a customer
Respond to a disappointed learner asking for a refund. Show us warmth, sound judgement and what you would do next.
Empathy · writing · judgementTeach something well
Turn a manual therapy topic into a short lesson, video script or learning activity for a clearly defined audience.
Clarity · curiosity · accuracyMake work flow better
Design a simple way to handle recurring questions about access, certificates, refunds and choosing a course.
Initiative · structure · practicality05 / Complete your application
Introduce yourself.
Then show us how you think.
Complete your details, choose one mini-project above and submit your work in this form. You can paste your response or share a publicly accessible link. Everything is sent together as one complete application.