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Join our 5-Star Customer Support Team

Part time career opportunities for customer support representatives

Role: Customer Service representative

Description: The customer service representative will be responsible for supporting NAT students and members, proactively and reactively, via email, chat, and scheduled phone calls/zoom meetings.

You will provide product information, access information, and help the customers by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. 

Job Type: Part-Time, 10 hours weekly

Location: Remote (US, UK or EU time zones)

If you are interested in joining Team NAT as a customer support representative, please refer to the requirements and application form below.

We consider all submissions and will usually send an initial response within a few days. If your background and experience matches our requirements we will request to schedule an introductory Zoom meeting together with one or more of our team members. Good luck!

Minimum Requirements

- previous experience working in customer service (or a role requiring similar skills)

- familiar with the Shopify platform (or other similar CRM software)

- experience working remotely

- excellent communication and organisational skills

What this position offers

- Full support and training

- A great work environment

- Opportunity for advancement and promotion

- $25 per hour plus monthly performance bonus

Diversity

Niel Asher Education is committed to continuing to make diversity, equity, and inclusion part of everything we do – from how we build our courses and educational products to how we build our team.